To talk about the electricity that is supplied by E.ON, one of the largest power companies in the world, then you can tweet them @EONhelp. If you have any account enquiries, then you can call them on their dedicated phone helplines on 0345 303 3040 for prepaid accounts or on 0345 303 3020 for credit accounts.
E.ON is a German-run UK-based power supplier. They are ranked as one of the world’s largest in terms of power generated and scope as measured by the number of customers. They generate power through their many traditional power plants all over UK but they also run newer experimental and renewable sources of energy to lead the way in clean-energy research. Power that’s generated by their plants is distributed to the homes of their customers through the local DNOs or Distribution Network Operators.
Telephone Numbers for E.ON
If you have questions about an electricity service interruption, then it probably isn’t best to contact the supplier, E.ON, instead it would be better to contact your specific DNO which you can do by calling their national helpline 105. However if your questions are about your account, then just call them on 0345 303 3040 if you have a prepaid account, on 0345 303 3020 if you have a credit account and on 0345 366 5976 if you’re using a Smart Meter.
If you have any complaints, then call E.ON up on their complaints line on 0333 202 4606.
Contact E.ON Online
If you would prefer not to speak to an advisor or your hectic schedule means you do not have the time to make a phone call then you can contact E.ON online by filling out an official contact form on their website www.eonenergy.com/for-your-home/contact-us, where you can also have a live web chat with a specially-trained advisor. As mentioned earlier youcan also tweet E.ON customer services using their @EONhelp address.